Shipping Policy

Last updated: 10 April 2026

Processing Time

Orders are processed within 1–3 business days. During sales or peak periods, processing may take a little longer. You’ll receive a confirmation email with tracking once your order ships.

Shipping Options

•       Express Shipping — 5–8 business days | $9.99

•       Standard Shipping — 7–11 business days | $4.75 (free on orders over $100)

Shipping timeframes begin from the dispatch date, not the order date. Delivery estimates are provided by the carrier and are not guaranteed.

 

Shipping Regions

We currently ship to:

Finland, Germany, Norway, Spain, Sweden, United Kingdom, United States, Australia, New Zealand, Korea, Japan.

International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

Pre-Orders

Some products may be available for pre-order before stock arrives at our warehouse. If you place a pre-order, we’ll ship it as soon as stock is received. The estimated dispatch date is shown on the product page.

Shipping Protection

At checkout, you can add Shipping Protection. This covers a replacement if your order is confirmed lost or stolen by the carrier. Without Shipping Protection, we can’t guarantee replacement for lost or stolen packages.

Tracking Your Order

Once your order ships, you’ll receive a tracking number by email. If tracking hasn’t updated after 5 business days, contact us and we’ll look into it.

help@naminer.com

Delays

Occasionally, shipments are delayed due to carrier issues, weather, or high-demand periods. While we can’t control what happens once an order is with the carrier, we’re happy to help troubleshoot if something seems off.